Proven training to build your knowledge and skills.
February 29, 2016 Seattle, WA
In the current economy, organizations are increasingly supporting a multi-generational work force. Baby boomers have to work longer than the generation before them. More millennials are entering the work force, while Gen X’ers are stuck in the middle with the “grey ceiling”; and all having to get along and collaborate with each other. Especially in non-profits, your paid and volunteer staff can span the array of generations and where the age hierarchy can bump against the authority hierarchy.
What do you need to know to build collaborative relationships and create an atmosphere where all these members from different generations with differing values and ways to communicate come together and perform at their best?
Awareness of how generational differences impact your work environment will allow you to better communicate and collaborate with fellow workers and volunteer, as well as design more intentional interventions and services for your clients.
Trainer:Anh Vo, M.A.
Presented By:Non-Profit Staff Development Coalition
March 29, 2016 Seattle, WA
Learn what’s possible with LEAN! Senior leaders, managers, frontline staff and others in direct service or administrative settings will learn how to build a framework to successfully drive process improvements, recognize operational issues in real time, and inspire accountability.
Lean is a principle-based organizational philosophy and approach that engages staff and leaders to focus on their processes in order to maximize the impact they create from the customer’s perspective.
Key Lean concepts covered:
- Standard Work
- Visual Management
- 5S & Workplace Organization
- Continuous Flow
- Pull Systems
- Plan-Do-Check-Act cycle
Learn how to assess for Waste and Value in processes; determine which Lean concept(s) can be applied to address Waste; design simple experiments following the PDCA methodology and evaluate opportunities to apply Lean thinking in your organization.
Participants will build observation skills through in-class experiences, demonstrate a basic ability to apply process improvement tools and methods to a process, and describe the importance of thinking and acting in a lean framework. You will leave with a foundational knowledge of Lean that will forever change how you view and manage your programs, processes and operations.